Our privacy promise
Red Shed Designs takes the privacy of your information seriously. When you provide us your name, e-mail, phone number, address, or credit card number, or any other information that personally identifies you, you can be assured it will not be sold to or shared with anyone except as described in this policy. Please read this policy to understand our policies and practices regarding your information and how we treat it.
Application
This policy applies to information we collect on redsheddesigns.com, wholesale.redsheddesigns.com and shop.redsheddesigns.com, in e-mail communications or electronic messages between you and the website. If you do not agree with our policies and practices, your choice is to not use our website. By accessing or using this website, you agree to this policy.
How We Collect the Information
We collect this information directly from you when you provide it to us via contact forms, applications, customer account, checkout, and/or
automatically as you navigate through the website. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.
Information You Provide to Us
The information we collect on or through our Website may include, but is not limited to:
information that you provide by filling in forms on our Website. This includes information provided at the time of applying to use our website, writing comments, reviews or requesting further services. We may also ask you for information such as when you enter a contest or promotion sponsored by us, join our monthly newsletter or when you report a problem with our website;
records and copies of your correspondence, including e-mail addresses, if you contact us;
your responses to surveys that we might ask you to complete for research purposes;
details of transactions you carry out through our website and of the fulfillment of your orders, including financial information before placing an order through our website; and/or
your search queries on the website.
Usage Details, IP Addresses, Cookies and Other Technologies
As you navigate through and interact with our website, we may automatically collect certain information about your equipment, browsing actions and patterns, including details of your visits to our website, including traffic data, location data, logs and other communication data and the resources that you access and use on the website, and information about your computer and internet connection, including your IP address, operating system and browser type. This information helps us to improve our website and to deliver a better and more personalized service by enabling us to: estimate our audience size and usage patterns; store information about your preferences; customize our website according to your individual interests; speed up your searches; and recognize you when you return to our website. The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. If you leave a comment or review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any Personal Information:
to present our Website and its contents to you;
to provide you with information, products or services that you request from us;
to fulfill any other purpose for which you provide it;
to provide you with notices about your account,
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to our website or any products or services we offer or provide through it;
to allow you to participate in interactive features on our website;
in any other way we may describe when you provide the information;
for any other purpose with your consent; and/or
to contact you about goods and services that may be of interest to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:
to our subsidiaries and affiliates;
to contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential;
to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our website users is among the assets transferred;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information;
with your consent;
to comply with any court order, law or legal process, including to respond to any government or regulatory request;
to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and/or
if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Red Shed Designs, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
Accessing and Correcting Your Information
You can review and change your personal information by logging into the website and visiting your account profile page. You may also contact us to request access to, correct or delete any personal information that you have provided to us. We may not be able to delete your personal information without also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. Proper access and use of information provided on the website is governed by our Terms of Use.
Payment
If you choose a direct payment gateway to complete your purchase, then the payment gateway gives this sensitive information directly to the payment processor. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
HostGator
Our store is hosted on HostGator Inc. using the Shopify application. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your user data (not credit card information) is stored on Hostgator’s secure server behind a firewall.
Shopify
Your credit card number and security code are never stored on our website. The payment gateway through Shopify gives this sensitive information directly to the payment processor.
Shopify retains:
What products a customer ordered and when
Name, e-mail address, and phone number provided by the customer
Billing (and optionally: shipping) address entered by the customer
A note about payment method used by the customer
Paypal
Safeguarding your financial and personal information is one of our most important priorities. That’s why we automatically encrypt all sensitive information sent between your computer and our servers.
Your computer: When registering or logging in to our site, we verify that your internet browser is running Secure Sockets Layer 3.0 (SSL) or higher.
In transit: Information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available).
Use by minors
The Services are not directed to individuals under the age of eighteen (18), and we request that they not provide personal data through the services provided by Red Shed Designs.
Google Analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
Who we share your data with
Our service providers provide us support for our Services, including, for example, hosting, maintenance, backup, storage, virtual infrastructure, analytics, e-mail newsletter services, payment processing which may require them to access or use Personal Data about you.
How long we retain your data
If you leave a comment or review, the comment or review and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
The website is operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using this website and/or providing us with your personal information through these website, you consent to this transfer.
Our contact information
To ask questions or comment about this Privacy Policy and our privacy practices, e-mail us at: sarah@redsheddesigns.com
How we protect your data
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a strong password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the website like product reviews. The information you share in public areas may be viewed by any user of the website. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) transferred with 168 bit encryption (the highest level of encryption available) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We are not responsible for circumvention of any privacy settings or security measures contained on the website.
Changes to Our Privacy Policy
We reserve the right to make changes at any time to this policy and/or to alter the look and functionality of the website. However, if we change how we use your personal information, we will post the change notification on the website and will update this policy accordingly. Your continued use of the website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our current Privacy Policy was last updated Jan 2024.