EXCHANGES & RETURNS
Customers have 30 days from the date of purchase to initiate a return or exchange. Recipients of gifts should initiate an exchange as soon as possible. Before processing your exchange or return, please note that Red Shed Designs will only accept unworn or unused products.
EXCHANGES
If you are the original purchaser of a product and wish to make an exchange, you must send the product back on your own accord (pay for shipping). Once Red Shed Designs receives the item(s) safely, we will refund the amount for the product only. After the refund is processed, Place an order for the new product. Once this new invoice is paid, we will ship out your new product. Please allow 3-5 business days for your new product to arrive.
If you are the recipient of a gift and wish to make an exchange, you must send the product back on your own accord (pay for shipping). Once Red Shed Designs receives the item(s) safely, Email sarah@redsheddesigns.com with the name of the new product you would like to receive in exchange. (Replacement product must be of equal value.) We will then ship the item to you. Please allow 3-5 business days for your new product to arrive.
RETURNS
If you wish to return an incorrect order, or unwanted item, you must send the product back on your own accord (pay for shipping). Once Red Shed Designs receives the product in good condition, we will refund the amount for the product only, within the next business day.
DAMAGE & DEFECTS
If your product arrives damaged or has a defect and needs to be replaced, please Email sarah@redsheddesigns.com with a brief message and a photo. After receiving and reviewing visual proof of the product damage or defect, Red Shed Designs will send you a replacement item at no cost to you.
MAILING ADDRESS
Please send all products for exchanges, refunds, and replacements to:
Red Shed Designs
7024 Morningknoll Dr.
Fort Wayne, IN
46815